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Perfect for all skin types, these luxurious treats melt into your skin,...
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About Us
At Rooted Remedies, we believe in the power of nature to enhance your wellness and skincare routine. Located in Greenville, US, we handcraft all-natural herbal products, from nourishing Elderberry syrup to luxurious body butters and revitalizing facial serums. Each product is thoughtfully created with the finest ingredients, ensuring that you embrace the goodness of nature with every use. Discover the blend of tradition and care in our remedies, designed to nurture your body and spirit.
Shipping & Return Policies
No Returns or Exchanges Policy
At Rooted Remedies, we take great care in crafting high-quality, natural products that are safe and effective. To maintain the highest standards of hygiene and safety for our customers, all sales are final.
No Returns or Exchanges
- Due to the nature of our products, we are unable to accept returns or exchanges once a purchase has been made.
- Please carefully review your order before completing your purchase to ensure accuracy.
Damaged or Defective Products
If you receive a damaged or defective product, we want to make it right!
- Please contact us within 7 days of delivery at support@getrootedremedies.com.
- Include the following details:
- Your order number
- Photos of the damaged or defective item
- Once your case has been reviewed, we may offer a replacement at our discretion.
Shipping Policy
- We aim to ship products within 3–5 business days after your order is placed.
- Once your order is shipped, you will receive a confirmation email containing tracking details.
- Rooted Remedies is not responsible for delays caused by shipping carriers or customs.
Questions?
If you have any questions about this policy or your order, please feel free to contact us at support@getrootedremedies.com.
Thank you for supporting Rooted Remedies and trusting us with your skincare and wellness needs!
FAQ
1. Do you accept returns or exchanges?
No, all sales are final due to the nature of our products. For hygiene and safety reasons, we cannot accept returns or exchanges.
2. What should I do if I receive a damaged product?
If your product arrives damaged or defective, contact us within 7 days of delivery at support@getrootedremedies.com with your order number and photos of the issue. We’ll review your case and may offer a replacement at our discretion.
3. How long does shipping take?
We ship orders within 3–5 business days. Once shipped, you’ll receive a confirmation email with tracking details.
4. Do you ship internationally?
Yes, we offer international shipping. Please note that delivery times may vary depending on location.
5. Are your products suitable for sensitive skin?
Yes! All Rooted Remedies products are designed with natural ingredients to be gentle on sensitive and oily skin. Please review the ingredient list to ensure suitability for your needs.
6. Are the photos on your website of the actual products?
No, the photos displayed on our website are for visual purposes only. They are meant to provide a general idea of the product, but the actual product may look different in terms of appearance, color, or packaging.
7.How can I contact you?
You can reach us at support@getrootedremedies.com or through our Contact Us page. We’ll respond as soon as possible!
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Disclaimer
The content that you find on this website is for educational purposes only. This information has not been evaluated by the Food and Drug Administration. This information is not intended to diagnose, treat, cure, or prevent any disease.